Return & Refund Policy

Effective Date: August 11, 2026

At Comic La Apparel, customer satisfaction is important to us. We want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, please review the following Return & Refund Policy.

By placing an order through our website, you agree to the terms outlined below.

1. Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

Be unused, unworn, and in its original condition
Have all original tags, labels, and packaging intact
Be free from damage, stains, odors, alterations, or signs of wear
Include any accessories, documentation, or promotional items originally provided with the product

We reserve the right to inspect returned items before approving a refund.

2. Non-Returnable Items

The following items may not be eligible for return or refund:

Custom-made or personalized products
Items that have been worn, used, damaged, altered, or washed
Items returned without original tags or packaging
Final sale or clearance items, where clearly stated
Gift cards, if applicable

If a product is marked as non-returnable or final sale at the time of purchase, it will not be eligible for a return unless required by applicable law.

3. How to Request a Return

To request a return, please contact our customer support team through our website’s Contact Us page.

Please include the following information:

Your full name
Order number
Email address used when placing the order
The item(s) you wish to return
The reason for your return
Photos of the product, if the item is damaged, defective, or incorrect

Once your return request has been reviewed and approved, we will provide instructions for returning your item.

Please do not send products back without receiving return instructions from our team.

4. Return Shipping Costs

Unless the item you received is damaged, defective, or incorrect, customers are responsible for the cost of return shipping.

For damaged, defective, or incorrectly shipped items, please contact us before returning the product. Where applicable, we may provide return instructions or a prepaid return label.

We recommend using a trackable shipping method when returning an item, as Comic La Apparel is not responsible for packages lost or damaged during return shipping.

5. Refunds

Once your returned item has been received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be issued to the original payment method used for the purchase.

Please allow 5–10 business days for the refund to be processed after approval. Depending on your bank or payment provider, it may take additional time for the refunded amount to appear in your account.

Original shipping charges, expedited shipping fees, customs duties, taxes, and other non-refundable charges may not be included in your refund unless otherwise required by applicable law or the return is due to our error.

6. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after receiving your order.

Please provide:

Your order number
A description of the issue
Clear photos or videos showing the problem

We will review your request and, where appropriate, offer a replacement, exchange, store credit, or refund.

Please do not dispose of the item before contacting us, as we may require additional information or return of the product.

7. Exchanges

We may offer exchanges depending on product availability.

If you would like to exchange an item for a different size, color, or product, please contact us with your order details. Exchanges are subject to availability.

If the requested replacement is unavailable, we may offer an alternative solution, such as a refund or store credit where applicable.

8. Cancellations and Order Changes

If you need to cancel or modify your order, please contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation or modification requests. However, once an order has been processed or shipped, we may not be able to cancel or change it.

9. Late or Missing Refunds

If you have been notified that your refund has been processed but have not received it, please:

Check your bank account or original payment method.
Contact your bank or payment provider, as processing times may vary.
Contact us if the refund is still not visible after the applicable processing period.

10. Refused or Undeliverable Orders

If an order is refused, returned due to an incorrect address provided by the customer, or becomes undeliverable for reasons beyond our control, any refund may be subject to deduction of applicable shipping, return shipping, handling, or other charges.

11. Changes to This Policy

Comic La Apparel reserves the right to update or modify this Return & Refund Policy at any time.

Any changes will be posted on this page with an updated effective date. We encourage customers to review this policy periodically.

12. Contact Us

If you have any questions regarding returns, refunds, exchanges, or cancellations, please contact us through our website’s Contact Us page.

Comic La Apparel

Thank you for shopping with Comic La Apparel.