Effective Date: August 11, 2026

At Comic La Apparel, we are committed to delivering your order safely and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered.

By placing an order through our website, you agree to the terms outlined below.

1. Order Processing

Once your order is placed, we will begin processing it as soon as possible.

Most orders are processed within 1–3 business days. Processing times may vary depending on product availability, order volume, customization requirements, or other circumstances.

Orders placed on weekends or public holidays may be processed on the following business day.

Please note that order processing time is separate from shipping and delivery time.

2. Shipping Times

Delivery times may vary depending on your location and the shipping method selected during checkout.

Estimated delivery times are generally:

• Standard Shipping: Approximately 5–10 business days
• International Shipping: Approximately 7–21 business days

These timeframes are estimates only and are not guaranteed.

Delivery may take longer due to factors outside our control, including:

• Shipping carrier delays
• Customs clearance
• Weather conditions
• Public holidays
• High order volumes
• Incorrect or incomplete shipping information

3. Shipping Confirmation and Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, where available.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

If you do not receive tracking information or have questions regarding your shipment, please contact us through our Contact Us page.

4. Shipping Costs

Shipping charges are calculated during checkout unless free shipping is specifically offered or stated on the website.

Shipping costs may vary depending on:

• Delivery location
• Package size and weight
• Shipping method
• Product quantity

Any applicable shipping charges will be displayed before you complete your purchase.

5. International Shipping

Comic La Apparel may ship to selected international locations.

For international orders, customers may be responsible for any applicable:

• Customs duties
• Import taxes
• VAT or other local taxes
• Customs clearance fees

These charges are determined by the destination country and are not included in the product price or shipping cost unless otherwise stated.

Comic La Apparel  is not responsible for delays caused by customs authorities.

6. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please carefully review your shipping address before submitting your order.

If you need to make changes to your shipping information, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes to the delivery address.

Comic La Apparel is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

7. Delayed Deliveries

While we make every effort to deliver orders within the estimated timeframe, unexpected delays may occur.

Comic La Apparel is not responsible for delays caused by shipping carriers, customs, weather, public holidays, or other circumstances beyond our reasonable control.

If your order is significantly delayed, please contact us, and we will make reasonable efforts to assist you in locating your shipment.

8. Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, please:

1. Check around your delivery location.
2. Ask household members, neighbors, or building management if they accepted the package.
3. Contact the shipping carrier for additional information.
4. Contact our customer support team if you still cannot locate your order.

We may assist with investigating missing packages, but we cannot guarantee a replacement or refund for packages confirmed as successfully delivered to the address provided by the customer.

9. Damaged Packages or Products

If your order arrives damaged, please contact us as soon as possible.

To help us resolve the issue, please provide:

• Your order number
• A description of the damage
• Clear photos of the damaged product
• Photos of the shipping packaging, where applicable

We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.

10. Undeliverable or Refused Packages

If a package is returned to us because:

• The shipping address was incorrect
• The package was refused
• Delivery attempts were unsuccessful
• Customs duties or import charges were not paid
• The package was otherwise undeliverable due to customer-related reasons

the customer may be responsible for any additional shipping, return shipping, handling, or other applicable costs.

11. Order Cancellations

If you wish to cancel or modify your order, please contact us as soon as possible.

We will make reasonable efforts to accommodate your request. However, once an order has been processed or shipped, cancellation or modification may no longer be possible.

12. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time.

Any changes will be posted on this page, along with an updated effective date. We encourage customers to review this policy periodically.

13. Contact Us

If you have any questions regarding shipping, delivery, tracking, or your order, please contact us through our website’s Contact Us page.

Comic La Apparel

Thank you for shopping with Comic La Apparel.